Privacy Policy
Privacy Policy for Southern Star Sacco LTD
At Southern Star Sacco LTD, accessible from https://southernstar.co.ke/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information collected and recorded by Southern Star Sacco LTD and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities. It is valid for visitors to our website with regard to the information that they share and collect in Southern Star Sacco LTD. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
Information We Collect:
- Personal Information: We may collect personal information, such as your name, contact details, date of birth, and identification details when you become a member or use our services.
- Financial Information: We may collect financial information, including bank account details and transaction history, to facilitate financial transactions and membership services.
- Website Usage Data: We collect information about your interactions with our website, such as your IP address, browser type, pages visited, and the duration of your visit, to enhance user experience and analyze site performance.
How We Use Your Information:
- Membership Services: We use your personal and financial information to provide you with membership services, process transactions, and manage your account.
- Communication: We may use your contact details to communicate with you regarding membership updates, account information, and promotional materials, but only with your consent.
- Improvement and Analysis: We analyze website usage data to improve our website’s functionality, user experience, and security.
Disclosure of Your Information:
We may share your personal information with third parties in the following circumstances:
- Compliance with Legal Obligations: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
- Service Providers: We may engage third-party service providers to assist us with various services, such as payment processing and data analysis. These providers are bound by confidentiality agreements and are authorized to use your information solely for the purposes of providing services to us.
Information we collect.
Log Files
Southern Star Sacco LTD follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyze trends, administer the site, track users’ movement on the website, and gather demographic information.
Cookies and Web Beacons
Like any other website, Southern Star Sacco LTD uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Southern Star Sacco LTD.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Southern Star Sacco LTD, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Southern Star Sacco LTD has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Southern Star Sacco LTD’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.
You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites.
Privacy Rights (Do Not Sell My Personal Information)
Consumers have the right to:
- Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
- If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Your Privacy Choices:
You have the right to:
- Access, correct, or delete your personal information.
- Opt out of receiving promotional communications.
- Request information about our data practices.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Southern Star Sacco LTD does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us;
- By email at [email protected]
- By phone at (+254) 705825601
- Through a page https://southernstar.co.ke/contact-us/
By using our website and services, you agree to this Privacy Policy and its terms. Please review this policy regularly for any updates.