Southern Star upscale “in bank hygiene” standards to protect members and staff from COVID 19

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In line with the  government directives Southerns Star has introduced new measures to be observed by all members and staff while in the banking halls,the first one being that all must wear face masks,  wash their hands at the entry and observe social distancing standing or sitting arrangements put in place.

The employees are also required to serve all members from the staff only counters where there are glass partitions to reduce face to face interactions.

The halls are being cleaned several times in a day and the counters and surfaces washed or wiped with detergent regularly.

Members are also discouraged from visiting the banking halls to avoid clouding, but are encouraged to use  Mpesa Paybill Number 512700 to make deposits and repay their loans as well as register on Msacco to access their accounts on the mobile. Those who have not registered are requested to do self registration by Dialing *346*24# a recently upgraded feature in Msacco.

The Board of Directors and the Management thank all members who have heeded the call to reduce cash transactions  by registering for Msacco. Its is the believe of the Board that if these measures are followed accordingly we can avoid infecting our members or staff. The Board urges every one to strictly follow the guidelines.

Training on corona is ongoing through a customized video advert that is played in the banking hall television sets every Wednesday and Friday

Reported  by :

D. M. Chege

Marketing Manager


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